HD consults
Crystal-clear video
Email join link
Auto-sent on booking
Optional record
With patient consent
Auto transcript
From the call audio
SOAP draft
Saved to the file
Encrypted
POPIA-aligned
Any device
No app to install
Video consultations, built into every patient.
Secure video consults from inside Baselayer.med, with auto-drafted SOAP notes saved to the patient record. Available on GP, Psychology, and Anaesthetist.
Patients join from email,
in one tap.
Book a telehealth appointment and the patient gets a branded email with one Join your call button. No app, no account. Reschedule and a fresh link goes out automatically.
Run consultations without leaving the chart.
A clean, distraction-free call view: large remote video, a draggable self-view thumbnail, and the controls you actually need, mic, camera, optional recording, and a clear End. A live countdown keeps both sides on schedule, and the call view never covers the patient record underneath.
HD video
Crystal-clear video on iPad, phone, or desktop, built for clinical consults, not consumer chat apps.
Mic & camera controls
Mute, unmute, and toggle camera without leaving the patient chart, the controls you need, nothing extra.
Live countdown
A visible timer keeps both sides on schedule so consults start and finish on time.
AI drafts the note from the call.
Record the consultation (with patient consent) and Baselayer.med transcribes the audio and drafts a structured SOAP note, ready for the practitioner to review and sign off. Every detail captured, no late-night typing, and the recording is stored encrypted against the patient file.
AI Polish
Transcribed call audio is polished into professional clinical language, ready for review, not raw dictation.
SOAP-structured
Notes are drafted in Subjective, Objective, Assessment, and Plan format so sign-off is fast and consistent.
Saved to file
The finished note and recording attach straight to the patient record, no copy-paste, no separate storage.
Telehealth lives inside the appointment book.
Mark any appointment as a telehealth consultation. The patient gets a join link, the practitioner sees a Start call button on the appointment card, and the schedule stays a single source of truth, no parallel calendar, no double-booking risk.
Per-appointment toggle
Switch any appointment to telehealth with one toggle, in-person and video consults share the same diary.
Start call from card
The practitioner starts the consult directly from the appointment card, no hunting for a separate video link.
Reschedule sends new link
Move the appointment and a fresh join link goes to the patient automatically, no manual resend.
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Every feature works together as part of one connected platform.