Looking for a GoodX alternative? An honest comparison
Last checked: . Details change, so confirm current terms with each vendor.
GoodX is one of South Africa's best-known practice management systems. Its website says it has been trusted by South African practices since 1985. If you're weighing it up against Baselayer.med, here's a fair side-by-side based on what each company publishes, so you can choose what fits your practice.
Start your 30-day free trial · See how switching works
The short version
GoodX may suit you better if:
- you want a long-established vendor with integrated medical-aid claims and automated reconciliation available today
- you run a larger, specialist, hospital, lab or bureau setup (GoodX lists all of these practice types)
- you prefer a guided sales demo, installation and training process
Baselayer.med may suit you better if:
- you want to see the price before you talk to sales. Our plans are published: Practice R2 499/month with unlimited users, Solo R899/month for up to 2 users
- you want to try the full platform yourself first, with a 30-day free trial and no credit card
- your priority is a paperless front desk (digital consent forms, kiosk mode, WhatsApp forms) and profession-specific charting, especially in dentistry
- you can keep your current claims process for now. Baselayer.med's electronic medical-aid claims are launching soon and aren't live yet.
GoodX vs Baselayer.med at a glance
| GoodX | Baselayer.med | |
| Pricing | Not published. GoodX's "Book a free demo" process leads to a quote. GetApp lists "from 24.95 usage based / per month" (currency not stated). | Published: Practice R2 499/mo (unlimited users), Solo R899/mo (2 users). Every feature included. |
| Setup / installation fee | GoodX's published contract terms say installation proceeds only after the initial installation fee is paid. The amount isn't published. | No setup fee |
| Free trial | No self-serve free trial found on GoodX's site. Demo-led. | 30-day free trial, no credit card |
| Contract | A notice period applies, per a 2024 practitioner review. Check your own agreement. | Billed monthly. The practice owner can cancel in Settings. |
| Medical-aid claims | Real-time claim submissions and automated reconciliation (GoodX FAQ) | Launching soon as an optional usage add-on |
| Practice types | Allied health, dental, GPs, group practices, hospitals, labs and radiology, bureaus, ophthalmology, specialists | 9 professions: dentists, GPs, physiotherapists, biokineticists, chiropractors, psychologists, cardiac physiologists, anaesthetists, aesthetic practitioners |
| Digital consent and intake | Patient portal (myGrandCentral) for bookings and information (GoodX FAQ) | Digital consent and indemnity forms with conditional logic, e-signatures, kiosk mode, and WhatsApp or email delivery |
| Dental tools | Dental practice management (GoodX practice-type page) | FDI odontogram and perio charting, lab forms and tracker, implant reports |
| AI | Not compared here | AI writing assistant, dictate-to-transcribe, AI CSV data migration |
| Accounting | Billing and credit control (GoodX overview) | Built-in accounting, with optional QuickBooks, Xero or Sage sync |
| Security statements | States POPIA compliance and ISO 27001 | AES-256 encryption at rest and in transit |
| Support | Local support team; training courses and a learning centre | Email and AI chat support, a help centre, business hours Mon–Fri 08:00–17:00 SAST |
Why practices look at alternatives to GoodX
GoodX's public reviews are largely positive about its support and training, and many practices are happy with it. When practitioners do compare alternatives, these are the themes that come up in public sources:
- Price visibility. GoodX pricing is quote-based. One practitioner's 2024 comparison (written by someone who chose a different system) reported a quoted setup fee, a monthly fee, and extra charges for telemedicine links and online payments. Costs vary by practice, so get a written quote.
- Trying before committing. GoodX's contract terms require the installation fee before installation, and the same 2024 review said there was no free trial. Some practices prefer to test-drive with their own team first.
- Front-desk workflow. The 2024 review found the separate booking portal less convenient than an embedded booking page. That's one user's view; see it for yourself in a demo.
What we'd say in GoodX's favour: integrated claims are a core strength today, and they have decades of South African billing experience. If same-day claims are your top priority right now, factor in that Baselayer.med's claims add-on hasn't launched yet.
What switching from GoodX looks like
- Start your free trial. No card needed. Set up your practice profile, team and forms.
- Export your patient list from GoodX as a CSV.
- Import it. Our AI-assisted patient data migration maps columns, validates SA ID numbers and phone numbers, removes duplicates, and lets you preview every record before importing.
- Run in parallel until your GoodX notice period ends, keeping GoodX for claims if you need to.
- Go live when your team is comfortable on Baselayer.med.
Read the full guide: Switching to Baselayer.med.
For dental practices
Baselayer.med is dental-first. You get an FDI odontogram with surface-level conditions and six-point perio probing, dental indemnity and treatment consent templates, lab forms and a lab tracker, and implant reports. See Baselayer.med for dentists and digital consent forms.
Pricing, side by side
- Baselayer.med Practice: R2 499/month, unlimited users, every feature
- Baselayer.med Solo: R899/month, up to 2 users, every feature
- GoodX: quote on request
Both Baselayer.med plans start with a 30-day free trial. See pricing.
Frequently asked questions
Is Baselayer.med cheaper than GoodX? GoodX doesn't publish prices, so we can't make a fair like-for-like claim. Baselayer.med costs R2 499/month for unlimited users or R899/month for up to 2 users, with every feature included. Ask GoodX for a written quote and compare the totals, including setup and any extra charges.
Does Baselayer.med submit medical-aid claims like GoodX? Not yet. Electronic medical-aid claims are launching soon as an optional add-on. GoodX offers real-time claim submission today.
Can I move my patient records from GoodX? Yes, if you can export them as a CSV file. Baselayer.med's importer maps the columns with AI, validates the data and shows you a preview before anything is imported.
Is there a free trial? Yes. Baselayer.med has a 30-day free trial with no credit card. We didn't find a self-serve free trial on GoodX's website.
Is Baselayer.med suitable for dentists? Yes. It's built dental-first, with odontogram and perio charting, dental consent and indemnity forms, lab forms and implant reports.
Do I need to sign a long contract? Baselayer.med is billed monthly with no setup fee, and the practice owner can cancel in Settings. For GoodX, check the notice period in your agreement.
Try it with your own team
See the price, set up your forms and import your patients before you decide.
Start your 30-day free trial · Book a 15-minute demo · How switching works
GoodX is a trademark of its respective owner. Baselayer.med isn't affiliated with GoodX. Competitor information comes from public sources as of 2 October 2026 and may have changed. Please verify with the vendor.