GreenNotes vs Baselayer.med: AI scribe or all-in-one practice platform?
Last checked: . Details change, so confirm current terms with each vendor.
GreenNotes and Baselayer.med are both South African and both help clinicians spend less time on admin, but they start from different places. GreenNotes is built around an AI scribe and EMR. Baselayer.med is an all-in-one practice platform that runs the front desk, the clinical record, the documents and the accounting, with AI built in. Here's how they compare, using each company's published information.
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The short version
GreenNotes may suit you better if:
- your main goal is an AI scribe that records the consult and writes the note, including in Afrikaans (GreenNotes advertises English and Afrikaans support and 100+ languages)
- you want native iOS and Android apps with offline recording
- you want data hosted in South Africa (GreenNotes' App Store listing says africa-south1)
- you need medical-aid claims now (GreenNotes offers Billing with a Medical Aid Claims add-on)
- you're a small team where a per-clinician price works out cheaper (see the pricing table below)
Baselayer.med may suit you better if:
- you want one flat price for the whole team: R2 499/month with unlimited users, or R899/month for up to 2 users, with every feature included
- you want the front desk covered too: digital consent and indemnity forms with kiosk mode, appointment book, online bookings, WhatsApp delivery, practice tasks and stock take
- you need profession-specific charting: dental odontogram and perio, body charting, spine charting, sedation observation charts, injection mapping
- you want scripts, referrals, motivation letters, lab forms and built-in accounting included, not sold separately
- you can wait for claims: Baselayer.med's electronic medical-aid claims are launching soon as an optional add-on
GreenNotes vs Baselayer.med at a glance
| GreenNotes | Baselayer.med | |
| Core focus | AI scribe and EMR for GPs, specialists and allied health | All-in-one practice platform for 9 professions, dental-first |
| Price | R960 per clinician/month (Software Only, Clinical); admin seats free; R1 280/user/month with a device; clinic quotes for practices | R2 499/month, unlimited users (Practice); R899/month, 2 users (Solo); no setup fee |
| What the price covers | Clinical features. "Prescribing, billing and claims are separate products." | Every feature, including scripts and referrals, accounting, consent forms, charting and telehealth. Claims are an optional add-on (launching soon). |
| Free trial | 14 days, no card | 30 days, no card |
| AI notes | Unlimited AI scribe and letters (per-recording limits apply); up to 2-hour recordings; English and Afrikaans, 100+ languages | AI writing assistant (AI Polish), dictate-to-transcribe, and AI SOAP notes in telehealth |
| Apps | Native iOS, Android and web; offline recording | Web app on desktop, tablet and phone, with iPad kiosk mode |
| Consent and intake | Custom consent templates (on-device or remote link); remote intake forms | Profession-specific consent and indemnity forms with conditional logic, e-signatures, kiosk mode, WhatsApp or email links |
| Calendar | Calendar and appointments, Google/Outlook sync | Appointment book (column per practitioner), online bookings with WhatsApp verification |
| Medical-aid claims | Billing product with a Medical Aid Claims add-on via MediKredit (per seat, plus usage fees) | Launching soon as an optional usage add-on |
| Charting | Body maps, WHO growth charts | Odontogram and perio, body, spine, observation and injection charts |
| Accounting | Invoices, statements and financial reports in GreenNotes Billing | Built-in accounting, with optional QuickBooks, Xero or Sage sync |
| Data hosting | South Africa (africa-south1, per App Store listing) | Managed cloud. The terms note that some providers may operate servers outside South Africa. |
| AI training on your data | Not compared | The help centre says Baselayer.med does not train external models on practice data |
| Partner discounts | 10% for ADSA, iZandla and PALPRAC members | 20% off the first year of Solo for practitioners in their first year of practice |
Pricing for real practice sizes
Monthly software cost from each vendor's published prices. This excludes GreenNotes' separate billing, claims and prescribing products, partner discounts, devices and any claims usage fees on either side.
| Team | GreenNotes (Software Only) | Baselayer.med |
| 1 clinician, no admin | R960 | R899 (Solo) |
| 1 clinician + 1 receptionist | R960 (admin seat free) | R899 (Solo, 2 users) |
| 2 clinicians + 1 receptionist | R1 920 | R2 499 (Practice; Solo is 2 users) |
| 3 clinicians + admin | R2 880 | R2 499 |
| 5 clinicians + admin | R4 800 | R2 499 |
For a two-clinician practice with a receptionist, GreenNotes' Clinical plan costs less, before any billing or claims add-ons. From three clinicians, Baselayer.med's flat Practice price costs less, and it includes accounting, scripts, consent and the front desk.
Why practices compare GreenNotes and Baselayer.med
We found no public complaints about GreenNotes. Its App Store rating is 5.0 from 9 ratings, and its reviews praise time saved and support. Practices usually compare the two on scope and pricing model:
- "I want more than notes." If your admin pain is the front desk (paper consent forms, check-in, bookings, invoices), an all-in-one platform covers more of the day.
- "We're growing." Per-clinician pricing scales with headcount. A flat price doesn't.
- "I need dental or specialty charting." Baselayer.med is dental-first, with odontogram and perio charting, lab forms and implant reports.
Switching from GreenNotes
- Start your 30-day free trial. No card needed.
- Export your records from GreenNotes. Its support pages describe PDF export of patient records, letters and consents. Ask GreenNotes whether a CSV patient list is available.
- Import your patient list with AI-assisted patient data migration.
- Set up your consent forms and appointment book, then go live.
Full guide: Switching to Baselayer.med.
Frequently asked questions
Is Baselayer.med an AI scribe like GreenNotes? Baselayer.med includes AI for clinical writing (dictate-to-transcribe, AI Polish and AI SOAP notes in telehealth), but it's a full practice platform rather than a dedicated scribe. If a specialist scribe with Afrikaans support and offline apps is your top priority, GreenNotes is built around that.
Which is cheaper, GreenNotes or Baselayer.med? It depends on team size. GreenNotes is R960 per clinician per month for Clinical (admin seats free), with billing, claims and prescribing sold separately. Baselayer.med is R899/month for up to 2 users or R2 499/month for unlimited users, with every feature included. GreenNotes costs less for two clinicians plus a receptionist; Baselayer.med costs less from three clinicians.
Does Baselayer.med do medical-aid claims? Electronic claims are launching soon as an optional add-on. GreenNotes offers claims through its Billing product with a Medical Aid Claims add-on.
Does Baselayer.med have digital consent forms? Yes. Every profession gets its own consent and indemnity templates with conditional logic, e-signatures, kiosk mode on a tablet and WhatsApp or email links. See digital consent forms.
How long is the free trial? Baselayer.med: 30 days, no card. GreenNotes: 14 days, no card.
Can I import my patients from GreenNotes? If you can export a patient list as CSV, Baselayer.med's importer maps, validates and previews it before import.
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GreenNotes is a trademark of GreenNotes (Pty) Ltd. Baselayer.med isn't affiliated with GreenNotes. Competitor information comes from public sources as of 2 October 2026 and may have changed. Please verify with the vendor.