Smart Communication

Reach every patient, instantly.

Send instructions, prescriptions, and notifications instantly to patients via email and WhatsApp.

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Smart patient communication via email and WhatsApp in Baselayer.med

Professional emails.
Zero effort.

Send post-care instructions, prescriptions, and practice communications via email. Every message is delivered instantly to the patient.

Post-care instructions
Prescriptions
Instant delivery
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Message patients
where they are.

Deliver post-care instructions via WhatsApp with patient consent. Template-based messaging ensures compliance while keeping communication personal.

Patient messaging consent in Baselayer.med

Patient consent

Messages only go to patients who have opted in, recorded on file.

Approved message templates in Baselayer.med

Template messaging

Approved templates keep every message consistent and compliant.

Instant WhatsApp delivery in Baselayer.med

Instant delivery

Messages arrive on WhatsApp the moment they are triggered.

Appointment booked.
Patient notified.

When you create an appointment, a WhatsApp confirmation is sent automatically to the patient with the date, time, and doctor details. No extra steps, no missed appointments.

Automatic

Sent the moment it happens, with no manual step in between.

Appointment details

Date, time, and practitioner included in every confirmation.

WhatsApp delivery

Delivered straight to the patient's WhatsApp, where it gets read.

Patient referred.
Patient informed.

When a referral form is submitted, the patient receives an automatic WhatsApp notification letting them know they have been referred and that the specialist will be in touch.

Automatic

Sent the moment it happens, with no manual step in between.

Referral form trigger

Completing a referral form notifies the patient automatically.

WhatsApp delivery

Delivered straight to the patient's WhatsApp, where it gets read.

Ready to communicate smarter?

Start your 30-Day free trial and see how email, WhatsApp, appointment confirmations, and referral notifications can keep your patients informed at every touchpoint.

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Smart patient communication on iPhone in Baselayer.med dark mode

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